Concierge & Resident Experience Specialist

Greystar Worldwide, LLC; Town of Florida (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Housing discount

401(k) match

Parental leave

Life insurance

Employee assistance program

Job summary

Greystar Worldwide, LLC is seeking a Concierge to join our community team in New York. This role focuses on resident services, coordinating programs, and supporting the sales process with the Community Manager and Sales Consultant.

You will greet residents and guests, assist with inquiries, and help ensure a smooth move-in experience. The Concierge contributes to occupancy, revenue, and resident retention goals while maintaining strong vendor relationships and delivering exceptional service in a

Qualifications

• Greet residents and guests; provide information and assistance.
• Answer calls, route inquiries, and handle service requests.
• Coordinate schedules for move-ins/move-outs and events.

Responsibilities

• Greet prospects and residents entering the leasing area.
• Route calls, assist with service requests, and maintain schedules.
• Support sales efforts with the Community Manager and Sales Consultant.
• Organize resident activities and maintain local area vendor relationships.

Skills

Guest services

Communication

Organization

Job description

Greystar Worldwide, LLC is seeking a Concierge to join our community team in New York. This role focuses on resident services, coordinating programs, and supporting the sales process with the Community Manager and Sales Consultant.

You will greet residents and guests, assist with inquiries, and help ensure a smooth move-in experience. The Concierge contributes to occupancy, revenue, and resident retention goals while maintaining strong vendor relationships and delivering exceptional service in a