Weekend Concierge - Guest Relations (Patient Experience)

IU Health; Carmel (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

IU Health is seeking a part-time Weekend Concierge to welcome guests at North Hospital, serving as the information resource and directing visitors to the right locations. This role emphasizes a concierge level customer service attitude in a busy hospital environment.

The candidate should be able to provide accurate information, assist with directions, and uphold IU Health's mission and culture while delivering exceptional service on Saturdays and Sundays.

Qualifications

• High School Diploma or GED required.
• Experience in concierge level customer service is preferred.
• Healthcare experience with patient/public contact is preferred.

Responsibilities

• Greet guests and provide friendly, helpful assistance.
• Answer questions, provide accurate information, and direct guests within the hospital.
• Promote the organization's mission and maintain a welcoming culture.

Skills

Customer service

Education

High School Diploma/GED

Job description

IU Health is seeking a part-time Weekend Concierge to welcome guests at North Hospital, serving as the information resource and directing visitors to the right locations. This role emphasizes a concierge level customer service attitude in a busy hospital environment.

The candidate should be able to provide accurate information, assist with directions, and uphold IU Health's mission and culture while delivering exceptional service on Saturdays and Sundays.