Weekend Concierge: Evening Front Desk & Community Care

Hillcrest Health Services; Papillion, Northern (NE, KY); Hybrid; USD 1,929,000 - 2,755,000; Part time

Benefits offered by this job

Casual weekend schedule

Saturday & Sunday shifts

3:00 p.m. – 11:00 p.m. hours

Gym membership reimbursement

Dayforce Wallet

Job summary

Hillcrest Grand Lodge in Papillion, NE is seeking a friendly Concierge for casual weekend evenings (Saturday and Sunday, 3:00 p.m. – 11:00 p.m.) to welcome residents and support front-desk operations.

You’ll assist with resident needs, coordinate communications, manage calls, and help across departments to ensure a warm, responsive experience. The role blends resident services, administrative support, and community operations, offering weekend stability and opportunities to contribute to a

Qualifications

• High school diploma or equivalent is required.
• Clerical training or a business-focused degree is preferred.
• At least one year of experience in administrative or business-office functions.

Responsibilities

• Welcome residents, families, visitors, and guests in a friendly, professional manner.
• Assist residents with personal services, questions, concerns, and community needs.
• Answer and direct incoming telephone calls to appropriate team members.
• Coordinate communication regarding maintenance concerns and service requests.
• Manage visitors and outside vendors entering the community.
• Maintain an accurate daily activity log during the shift.
• Monitor security cameras and conduct security checks in common areas.
• Complete end-of-day checklist for Oasis Spa and other tasks as assigned.
• Provide clerical and administrative support across departments as needed.
• Support housekeeping, culinary, salon, and spa laundry needs when required.

Skills

Friendly personality

Service-focused

Communication

Interpersonal skills

Organization

Attention to detail

Calm under pressure

Professionalism

Independent work

Computer literacy

Education

High school diploma or equivalent

Clerical training or business degree

1+ year admin experience

Tools

Microsoft Windows

Microsoft Office

Job description

Hillcrest Grand Lodge in Papillion, NE is seeking a friendly Concierge for casual weekend evenings (Saturday and Sunday, 3:00 p.m. – 11:00 p.m.) to welcome residents and support front-desk operations.

You’ll assist with resident needs, coordinate communications, manage calls, and help across departments to ensure a warm, responsive experience. The role blends resident services, administrative support, and community operations, offering weekend stability and opportunities to contribute to a