Concierge - Full time evenings

Hillcrest Health & Living; Gretna (NE); On-site; USD 21,000 - 28,000; Full time

Job summary

Hillcrest Health & Living is seeking a Concierge at Hillcrest Highlands of Gretna to welcome residents, families, visitors, vendors, and staff. You will assist with daily needs, manage calls and visitors, and support various departments in a senior living setting.

The role emphasizes organization, calm professionalism, and a helpful, service-oriented mindset. Schedule is Monday–Friday, 3:00pm–11:00pm with starting pay $15.50+ depending on experience.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of administrative office experience preferred.
• Knowledge of Microsoft Windows and Microsoft Office.

Responsibilities

• Serve as a welcoming point of contact for residents, visitors, vendors, and team members.
• Assist residents with personalized services and daily needs.
• Manage incoming calls, visitors, and outside vendors.
• Support the Administrator and Marketing team with clerical and office management tasks.
• Maintain the shift Daily Activity Log.
• Monitor security cameras and complete security checks throughout common areas.
• Complete spa end-of-day checklist responsibilities.
• Assist with trash removal, laundry, and light housekeeping support as needed.
• Help keep the lobby, administrative areas, and theater clean and organized.
• Assist with setup and takedown of meeting rooms and Highlands Hall.

Skills

Customer service

Communication

Organizational skills

English proficiency

Lifting up to 35 lbs

Education

High school diploma or equivalent

Post-high school business training/degree

Tools

Microsoft Windows

Microsoft Office

Job description

Concierge – Hillcrest Highlands of Gretna
Location: Hillcrest Highlands of Gretna
Address: 10890 S. 208th Street, Gretna, NE 68028
Schedule: Monday - Friday 3:00pm to 11:00pm
Starting Pay: $15.50 + depending on experience

Hillcrest Health & Living is currently seeking a Concierge to join our team at Hillcrest Highlands of Gretna.

At Hillcrest Highlands of Gretna, our Concierge team plays an important role in creating a welcoming, professional, and supportive experience for residents, families, visitors, vendors, and team members. This role is a great fit for someone who enjoys helping others, staying organized, and being a trusted point of contact in a senior living environment.

What You’ll Get To Do

• Serve as a welcoming point of contact for residents, visitors, vendors, and team members
• Assist residents with personalized services and daily needs
• Manage incoming calls, visitors, and outside vendors
• Support the Administrator and Marketing team with clerical and office management tasks
• Maintain the shift Daily Activity Log
• Monitor security cameras and complete security checks throughout common areas
• Complete spa end-of-day checklist responsibilities
• Assist with trash removal, laundry, and light housekeeping support as needed
• Help keep the lobby, administrative areas, and theater clean and organized
• Support Assisted Living, Memory Care, Environmental Services, and other departments as needed
• Assist with setup and takedown of meeting rooms and Highlands Hall

What We’re Looking For

• High school diploma or equivalent required
• At least one year of administrative office experience preferred
• Knowledge of Microsoft Windows and Microsoft Office
• Post-high school training or degree with a business emphasis preferred
• Strong customer service, communication, and organizational skills
• Ability to stay calm, flexible, and professional in stressful situations
• Strong attention to detail and ability to work in a fast-paced environment
• Ability to speak, read, and write English
• Ability to lift up to 35 pounds and perform repetitive sitting, bending, and standing movements
• Comfort using technology and resources efficiently
• Ability to follow infection control standards, policies, and procedures
• STAR mentality: Selfless, Tough, Accountable, Respectful

Why Hillcrest?

Hillcrest Health & Living offers a supportive team environment where your work matters. As a Concierge, you help create a positive first impression and support our mission of inspiring people to live their best lives.