Concierge - Full time evenings

Hillcrest Health Services; Gretna, Northern (NE, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Hillcrest Highlands of Gretna is seeking a Concierge to join our team in Gretna, NE. The role centers on welcoming residents, families, visitors, vendors, and team members while providing personalized services and daily assistance.

The Concierge will manage calls and visits, support the Administrator and Marketing teams, and help maintain daily logs and security checks. Strong communication and organizational skills are essential for success in this fast-paced senior living environment.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of administrative office experience preferred.
• Ability to speak, read, and write English.
• Strong customer service, communication, and organizational skills.

Responsibilities

• Serve as a welcoming point of contact for residents, visitors, vendors, and team members.
• Assist residents with personalized services and daily needs.
• Manage incoming calls, visitors, and outside vendors.
• Support the Administrator and Marketing team with clerical and office management tasks.
• Maintain the shift Daily Activity Log.
• Monitor security cameras and complete security checks throughout common areas.
• Assist with trash removal, laundry, and light housekeeping support as needed.
• Help keep the lobby, administrative areas, and theater clean and organized.
• Support other departments as needed.
• Assist with setup and takedown of meeting rooms and Highlands Hall.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Office

Job description

Hillcrest Highlands of Gretna, 10890 S 208th Street, Gretna, Nebraska, United States of America

Job Description

Concierge – Hillcrest Highlands of Gretna

Location: Hillcrest Highlands of Gretna
Address: 10890 S. 208th Street, Gretna, NE 68028
Schedule: Monday - Friday 3:0pm to 11:00pm
Starting Pay: $15.50 + depending on experience

Hillcrest Health & Living is currently seeking a Concierge to join our team at Hillcrest Highlands of Gretna.

At Hillcrest Highlands of Gretna, our Concierge team plays an important role in creating a welcoming, professional, and supportive experience for residents, families, visitors, vendors, and team members. This role is a great fit for someone that enjoys helping others, staying organized, and being a trusted point of contact in a senior living environment.

What You’ll Get to Do

Serve as a welcoming point of contact for residents, visitors, vendors, and team members

Assist residents with personalized services and daily needs

Manage incoming calls, visitors, and outside vendors

Support the Administrator and Marketing team with clerical and office management tasks

Maintain the shift Daily Activity Log

Monitor security cameras and complete security checks throughout common areas

Assist with trash removal, laundry, and light housekeeping support as needed

Help keep the lobby, administrative areas, and theater clean and organized

Support Assisted Living, Memory Care, Environmental Services, and other departments as needed

Assist with setup and takedown of meeting rooms and Highlands Hall

What We’re Looking For

High school diploma or equivalent required

At least one year of administrative office experience preferred

Knowledge of Microsoft Windows and Microsoft Office

Post-high school training or degree with a business emphasis preferred

Strong customer service, communication, and organizational skills

Ability to stay calm, flexible, and professional in stressful situations

Strong attention to detail and ability to work in a fast-paced environment

Ability to speak, read, and write English

Ability to lift up to 35 pounds and perform repetitive sitting, bending, and standing movements

Comfort using technology and resources efficiently

Ability to follow infection control standards, policies, and procedures

STAR mentality: Selfless, Tough, Accountable, Respectful

Why Hillcrest?

Hillcrest Health & Living offers a supportive team environment where your work matters. As a Concierge, you help create a positive first impression and support our mission of inspiring people to live their best lives.

Hillcrest Highlands of Gretna, 10890 S 208th Street, Gretna, Nebraska, United States of America