Weekend Concierge: Build Welcoming Communities & Events

Bozzuto; Reston (VA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Daytime Concierge in Reston, VA. You’ll be the first face residents meet, delivering warm welcomes and personalized service to create a homey atmosphere.

You’ll manage front desk duties, assist residents, and coordinate events to foster community. The role requires 2+ years in hospitality, strong communication, and the ability to lift up to 25 pounds, with weekend/evening shifts as needed.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• Competent with various software, apps and computer programs
• An eye for detail and a knack for anticipating a customer’s needs
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Customer service

Communication

Professional appearance

Software proficiency

Attention to detail

Customer-focused

Lifting capacity

Tools

Office software

Job description

Bozzuto is seeking a Weekend Daytime Concierge in Reston, VA. You’ll be the first face residents meet, delivering warm welcomes and personalized service to create a homey atmosphere.

You’ll manage front desk duties, assist residents, and coordinate events to foster community. The role requires 2+ years in hospitality, strong communication, and the ability to lift up to 25 pounds, with weekend/evening shifts as needed.