Weekend Overnight Concierge — Guest Experience Lead

Bozzuto

Arlington (VA)

On-site

USD 25,000 - 33,000

Full time

3 days ago

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Job summary

Bozzuto in Arlington, VA is seeking a Weekend Overnight Concierge to welcome residents and prospects. You will own night-time interactions, solve issues, coordinate events, and help create a warm, home-like atmosphere for a diverse community.

The role emphasizes exceptional communication, a polished appearance, and the ability to manage front desk tasks and packages during weekend shifts. This full-time position includes bonus opportunities, a friendly team, and growth support as part of

Qualifications

2+ years of experience in hospitality, retail, travel or hotel environments.
Outstanding communication skills, both written and verbal.
A sharp professional appearance.
Competent with various software, apps and computer programs.
An eye for detail and a knack for anticipating a customer’s needs.
A customer-focused mindset.
Ability to lift up to 25 pounds.

Responsibilities

Solve problems and provide timely assistance to residents and prospects.
Plan and execute events to engage residents and foster community.
Build brand loyalty by ensuring a positive experience and well-maintained community.
Generate awareness and excitement via social media.
Encourage reviews on social networking sites by happy customers.
Organize front desk logs, package rooms, club room reservations and freight elevators.
Work weekends or evenings depending on the shift.