Weekend Concierge

Park Creek Active Living; Cypress (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, lifeinsurance

Growth opportunities

PTO & Holiday Pay

Flexible schedule

Job summary

Park Creek Active Living in Cypress, TX is seeking a friendly Front Desk Clerk to greet residents and visitors, manage sign-in/out, answer phones, and coordinate with the Lifestyles team. The role requires strong customer service, interpersonal skills, and the ability to update resident information.

The ideal candidate has a high school diploma or GED and at least one year of related experience. Experience in long-term care or hospitality is preferred, and lifting up to 25 pounds may be needed.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience in customer service required.
• Experience in long-term care, hospitality, or related field preferred.
• Must be able to lift up to 25 pounds.

Responsibilities

• Greet and assist residents and visitors at the front desk in a polished, professional, discreet manner.
• Manage front desk sign-in/out, handle incoming calls, and inform residents or staff of guest arrivals.
• Assist Lifestyles Department with program/event reservations and maintain records.
• Maintain and update the resident general information database and phone lists.
• Provide marketing information to visitors and support other departments as needed.

Job description

About the Company:We are a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, comprehensive rewards program, and a true team environment. If you are looking for a challenging and highly rewarding career, we want to hear from you!

What You Will Do

• Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate resident requests for assistance - referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Lifestyles Department with program / event reservations; collect program / event fees; maintain accurate records.
• Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high quality resident service.
• Other duties as assigned or requested by Supervisor.

Why You Are Qualified:The ideal candidate will have the following:

• High school diploma or GED equivalent required
• At least one (1) year of related work experience in customer service required.
• Prior work experience preferably in the long-term care, hospitality industry, or related field preferred.
• Must have good interpersonal skills, organized, proficient in Microsoft Office products, effective verbal communication skills, courteous, professional, good listener, experience supporting a busy office, able to work independently. Must physically be able to lift up to 25 pounds unassisted.

Why You Should Apply

• Competitive pay.
• Great benefits including medical, dental, vision, life insurance and more.
• Excellent growth and advancement opportunities.
• Generous Paid Time Off (PTO) & Holiday Pay programs
• Flexible working schedule

Hired candidates will be required to successfully complete a criminal background check, valid references, pre-employment drug test, physical and proof of employment eligibility. EOE.