Weekend Club Operations & Member Services Pro

Excel Fitness; Warrenton (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Warrenton, VA seeks a team member to uphold club standards, assist members, and promote memberships. You will balance cash, maintain cleanliness, input data, and ensure safety across shifts.

Ideal candidates are 18+, with a high school diploma, CPR/AED certs, and strong communication. The role requires standing, teamwork, and proficiency with Microsoft Office and POS systems.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR and AED Certification required before working alone.
• Comfortable standing for long periods of time.
• Excellent communication with members.
• Proficient in Microsoft Office and computer use.
• Familiar with Excel and Planet Fitness brand standards.
• Team-oriented and well-organized.

Responsibilities

• Perform duties during assigned shift to best ability.
• Maintain club cleanliness and atmosphere.
• Assist members with app usage and updates.
• Operate cash drawers and balance daily.
• Input member data into tablets and POS.
• Enforce company policies and address infractions.
• Provide a safe environment for all members.
• Promote memberships and participate in promotions.
• Assist GM/AM with inventory orders and promotions.
• Ensure compliance with laws and insurance requirements.
• Assist at community events.
• Perform club walkarounds and audits.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Excel

CPR/AED

Data entry

Cash handling

Safety awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Excel Fitness in Warrenton, VA seeks a team member to uphold club standards, assist members, and promote memberships. You will balance cash, maintain cleanliness, input data, and ensure safety across shifts.

Ideal candidates are 18+, with a high school diploma, CPR/AED certs, and strong communication. The role requires standing, teamwork, and proficiency with Microsoft Office and POS systems.