Weekend Behavioral Health Admissions Specialist

Embark Behavioral Health; Chandler (AZ); On-site; USD 27,000 - 39,000; Part time

Job summary

Embark Behavioral Health is seeking a Weekend Admissions Coordinator in the Chandler, AZ area. This part-time weekend role involves handling inbound calls, guiding families to appropriate levels of care, and performing screenings to assess needs and urgency.

Strong sales and CRM experience help ensure timely access to mental health treatment. You will work a weekend schedule (Sat-Sun, 7:00 AM – 5:00 PM) and reside in the Phoenix metro area.

Qualifications

• 2–3+ years of experience in behavioral health, healthcare admissions, or inside sales.
• Experience in fast-paced, phone-based environments with empathy and performance.
• Strong verbal communication, active listening, and objection-handling skills.
• CRM experience (Salesforce preferred) and HIPAA awareness.

Responsibilities

• Manage inbound calls and digital inquiries from families seeking mental/behavioral health treatment.
• Utilize consultative sales techniques to guide families toward appropriate levels of care and admissions.
• Conduct structured phone screenings evaluating needs, urgency, and clinical appropriateness.
• Identify barriers to admission and offer solutions for timely access to care.
• Provide trauma-informed, empathetic communication with families and referral sources.
• Serve as a trusted guide for families navigating time-sensitive treatment decisions.
• Collaborate with clinical, operations, and utilization review teams for seamless admissions.
• Maintain documentation in Salesforce, track pipeline, and meet conversion/quality metrics.

Skills

Behavioral health

Healthcare admissions

High-volume call center

Consultative sales

Verbal communication

Active listening

CRM experience (Salesforce)

Education

Healthcare/psychology degree

Job description

Embark Behavioral Health is seeking a Weekend Admissions Coordinator in the Chandler, AZ area. This part-time weekend role involves handling inbound calls, guiding families to appropriate levels of care, and performing screenings to assess needs and urgency.

Strong sales and CRM experience help ensure timely access to mental health treatment. You will work a weekend schedule (Sat-Sun, 7:00 AM – 5:00 PM) and reside in the Phoenix metro area.