Weekend Admissions Specialist — Patient Onboarding & Tours

Golden Heights Healthcare; Daly City (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

Dental benefits

Vision benefits

Paid time off

Growth opportunities

Impactful work

Job summary

Golden Heights Healthcare in Daly City, CA is seeking a Weekend Admissions Coordinator to greet referrals, residents, families, hospitals, and partners, and to manage admission workflow.

You will coordinate documentation, verify insurance, and use PCC and hospital portals to ensure accurate data and timely communication. The role emphasizes customer service, detail orientation, and collaboration with nursing and administrative teams on Saturdays and Sundays.

Qualifications

• Experience in SNF, rehab, or healthcare admissions is strongly preferred.
• Detail-driven: organized, accurate, and able to manage multiple moving parts.
• Customer-focused: communicate with empathy, clarity, and professionalism.
• Tech-savvy: proficient with Microsoft Office, PCC, insurance portals and hospital referral portals.

Responsibilities

• Serve as the primary contact for all incoming referrals, calls, walk-ins, and inquiries.
• Coordinate admission documentation, insurance verification, and pre-admission authorization.
• Communicate clearly with hospitals, case managers, residents, families, and internal departments.
• Ensure accurate data entry and timely updates in Point Click Care CRM.
• Facilitate facility tours, referral follow-up, and conversion strategies.
• Maintain strong customer service standards at every touchpoint.
• Collaborate with nursing, therapy, and administrative teams to ensure smooth admissions.
• Ensure empty rooms are admit and tour ready daily.
• Assist with marketing events, community outreach, and relationship development.

Skills

Admission experience

Detail-oriented

Customer-focused

Team player

Tools

Point Click Care (PCC)

NaviHealth

Availity

UHC

AIDA

CarePort

Wellsky

EPIC

Job description

Golden Heights Healthcare in Daly City, CA is seeking a Weekend Admissions Coordinator to greet referrals, residents, families, hospitals, and partners, and to manage admission workflow.

You will coordinate documentation, verify insurance, and use PCC and hospital portals to ensure accurate data and timely communication. The role emphasizes customer service, detail orientation, and collaboration with nursing and administrative teams on Saturdays and Sundays.