Weekend Admissions Coordinator

Enterhealth; Plano (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Enterhealth is seeking an Admissions Coordinator to serve as the first point of contact for prospective patients, families and healthcare professionals in North Texas. The role coordinates the admissions process from inquiry to arrival, verifies benefits, schedules assessments, and educates families about Enterhealth’s programs.

Ideal candidates are organized, compassionate, and capable of thriving in a fast-paced healthcare environment while maintaining confidentiality and collaborating with

Formación

• Associate's or Bachelor's degree preferred; equivalent healthcare experience will be considered.
• Minimum of two years of experience in healthcare admissions, intake coordination, and business development/liaison preferred.

Responsabilidades

• Serve as the first point of contact for prospective patients, families, referral sources, and healthcare professionals.
• Coordinate the admissions process from initial inquiry through patient arrival and tours.
• Verify insurance benefits and obtain required documentation.
• Schedule assessments and coordinate admission logistics.
• Educate patients and families regarding Enterhealth's programs, services, and admission requirements.
• Collaborate with physicians, therapists, nursing, utilization review, business office, and clinical staff to facilitate timely admissions.
• Maintain accurate and timely documentation within the electronic medical record (EMR) and admissions systems.
• Maintain confidentiality while complying with HIPAA, Joint Commission standards, and organizational policies.
• Develop and maintain positive relationships with referral sources and healthcare professionals.
• Assist with departmental reporting, administrative duties, and special projects as assigned.
• Assist with additional responsibilities as assigned (MTH duties, front desk, transportation, etc).

Conocimientos

Communication skills

Customer service

Organization

Time management

Multitasking

Relationship-building

Confidentiality

Critical thinking

Problem-solving

Professional demeanor

Educación

Associate's or Bachelor's degree preferred

Healthcare experience considered in lieu of degree

Herramientas

Microsoft Office

EMR systems

CRM software

Admissions software

Descripción del empleo

Schedule: Friday - Sunday 7a-7p w/rotating Thursay.

Enterhealth is a nationally recognized leader in dual diagnosis and trauma-informed addiction treatment, dedicated to helping individuals achieve lasting recovery through compassionate, evidence-based care. Located on a private 43-acre ranch-style campus in North Texas, Enterhealth Ranch provides a serene, recovery-focused environment where patients and families are supported by a culture of clinical excellence, innovation, and compassion.

The Admissions Coordinator serves as one of the first points of contact for prospective patients, families, referral sources, and healthcare professionals. This position is responsible for coordinating the admissions process from the initial inquiry through admission while delivering exceptional customer service, compassionate communication, and administrative excellence.

The ideal candidate is organized, detail-oriented, compassionate, and thrives in a fast-paced healthcare environment.

Why Team Members Choose Enterhealth

• Work for a nationally recognized leader in addiction and mental health treatment.
• Collaborative, supportive, and mission-driven culture.
• Beautiful 43-acre ranch-style campus designed to promote healing and recovery.
• Opportunity to make a meaningful difference in the lives of patients and families.
• Professional development and career advancement opportunities.
• Competitive compensation and comprehensive benefits package.

Primary Responsibilities

• Serve as the first point of contact for prospective patients, families, referral sources, and healthcare professionals.
• Coordinate the admissions process from initial inquiry through patient arrival and tours.
• Verify insurance benefits and obtain required documentation.
• Schedule assessments and coordinate admission logistics.
• Educate patients and families regarding Enterhealth's programs, services, and admission requirements.
• Collaborate with physicians, therapists, nursing, utilization review, business office, and clinical staff to facilitate timely admissions.
• Maintain accurate and timely documentation within the electronic medical record (EMR) and admissions systems.
• Maintain confidentiality while complying with HIPAA, Joint Commission standards, and organizational policies.
• Develop and maintain positive relationships with referral sources and healthcare professionals.
• Assist with departmental reporting, administrative duties, and special projects as assigned.
• Assist with additional responsibilities as assigned (MTH duties, front desk, transportation, etc).

Qualifications

• Associate's or Bachelor's degree preferred; equivalent healthcare experience will be considered.
• Minimum of two years of experience in healthcare admissions, intake coordination, and business development/liaison preferred
• Behavioral health or addiction treatment experience is strongly preferred.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Exceptional organizational and time-management skills.
• Ability to multitask while maintaining attention to detail.
• Proficiency with Microsoft Office and electronic medical record systems.
• Strong critical-thinking and problem-solving skills.
• Professional demeanor with the ability to handle confidential information.

Preferred Qualifications

• Experience with insurance verification and benefit coordination.
• Knowledge of behavioral health or substance use disorder treatment.
• Familiarity with medical terminology.
• Experience using CRM or admissions software.
• Bilingual (English/Spanish) is a plus.

Key Competencies

• Compassion and empathy
• Professionalism
• Customer service excellence
• Strong communication skills
• Organization and attention to detail
• Teamwork and collaboration
• Adaptability
• Integrity and confidentiality
• Critical thinking and sound judgment

Why This Position Matters

The Admissions Coordinator often provides a prospective patient's first impression of Enterhealth. Every interaction represents an opportunity to offer hope, compassion, and guidance to individuals and families seeking treatment. This role is instrumental in creating a seamless admissions experience while supporting Enterhealth's mission of helping individuals achieve lasting recovery.

Join Our Team

If you are passionate about helping others, enjoy building meaningful relationships, and are committed to delivering exceptional service during one of the most important moments in a patient's recovery journey, we encourage you to apply.

Enterhealth is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.