admissions coordinator

Ctrlcare Behavioral Health; Kenosha (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Ctrlcare Behavioral Health seeks an Admissions Coordinator to be the first point of contact for individuals seeking treatment. You will answer inquiries, perform pre-screen assessments, verify insurance, and coordinate intake appointments to guide clients and families through the admission process.

You will work closely with clinical and administrative teams to ensure a smooth transition into care, providing empathetic support and clear communication throughout the admission journey.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Strong communication, organizational, and customer service skills.
• Ability to handle confidential information with discretion.
• Experience in healthcare admissions, behavioral health, or addiction treatment preferred.
• Proficiency with computers and data entry systems.

Responsibilities

• Be the first point of contact for individuals seeking treatment.
• Answer inquiries and conduct pre-screen assessments.
• Coordinate intake appointments and guide clients and families through admission.

Skills

Communication skills

Organizational skills

Customer service

Discretion with confidential info

Healthcare admissions experience

Data entry / computer proficiency

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

Job Description: We are looking for a detail-oriented and empathetic Admissions Coordinator to be the first point of contact for individuals seeking treatment. This role involves answering inquiries, conducting pre-screen assessments, verifying insurance, coordinating intake appointments, and guiding clients and families through the admission process. The Admissions Coordinator works closely with clinical and administrative teams to ensure a smooth and supportive transition into care.

Requirements:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Strong communication, organizational, and customer service skills
• Ability to handle confidential information with discretion
• Experience in healthcare admissions, behavioral health, or addiction treatment preferred
• Proficiency with computers and data entry systems