Weekdays-Only Patient Relations Specialist

Gastro Health; Norwood Heights (OH); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life/AD&D

Disability

401(k) retirement plan

Profit sharing

Tickets at Work discounts

Résumé du poste

Gastro Health is seeking a Full-Time Patients Relations Representative to join our team. This role offers a great work/life balance with Monday through Friday hours, no weekends or evenings, and a comprehensive benefits package.

You will handle patient calls, scheduling, referrals, insurance verifications, and patient inquiries across multiple care centers. The position requires a high school diploma or GED and 2+ years of medical administration experience.

Qualifications

• High school diploma or GED equivalent is required.
• 2+ years medical administration experience is desired.

Responsabilités

• Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
• Schedule, confirm, and cancel office appointments as patients call in.
• Work on referrals and import demographics from patient portal.
• Pick up voicemail messages on a daily basis.
• Verify patients health plan benefits & obtain authorization, if needed.
• Assist patients with questions and/or concerns regarding procedures
• Request medical records from doctors and hospitals
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Other duties as assigned

Formation

High school diploma or GED equivalent

Description du poste

Gastro Health is seeking a Full-Time Patients Relations Representative to join our team. This role offers a great work/life balance with Monday through Friday hours, no weekends or evenings, and a comprehensive benefits package.

You will handle patient calls, scheduling, referrals, insurance verifications, and patient inquiries across multiple care centers. The position requires a high school diploma or GED and 2+ years of medical administration experience.