Webex Implementation Project Manager

CX Advanced Solutions; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

CX Advanced Solutions seeks an experienced Project Manager to lead Webex implementation projects. You will own project planning, coordination, and delivery oversight to ensure a smooth customer experience and successful outcomes.

You will partner with a cross-functional team, translating technical work into integrated schedules while maintaining clear expectations and proactive communication with customers.

Qualifications

• Typically 5+ years of project management experience leading customer-facing technology projects.
• Experience managing complex customer projects with multiple stakeholders and external dependencies.
• Strong skills in scope, schedules, resources, risks, issues, changes, and reporting.
• Excellent communication and leadership, including executive updates and handling difficult conversations.
• Technical understanding gained through cloud services, enterprise software, infrastructure, or similar implementations.

Responsibilities

• Manage multiple customer Webex implementations from kickoff to closeout.
• Collaborate with sales, engineering, and customer stakeholders on SOW, objectives, and deliverables.
• Create and maintain actionable project plans with milestones using Wrike.
• Be the primary contact for status, schedules, commitments, and escalations.
• Set up reporting rhythms and executive updates with clear progress, risks, and decisions.

Skills

Project management

Stakeholder management

Communication

Leadership

Risk management

Education

PMP certification

Tools

Wrike

Job description

CX Advanced Solutions seeks an experienced Project Manager to lead Webex implementation projects. You will own project planning, coordination, and delivery oversight to ensure a smooth customer experience and successful outcomes.

You will partner with a cross-functional team, translating technical work into integrated schedules while maintaining clear expectations and proactive communication with customers.