Web Content Governance Manager

Guardian Life Insurance Company; New York (NY); Hybrid; USD 71,000 - 106,000; Full time

Job summary

Guardian Life Insurance Company seeks a Web Content Manager to oversee CMS updates and governance across Guardian's web platforms. You will collaborate with compliance and business stakeholders to ensure consistent brand voice and strong editorial quality.

You will manage content updates in Workfront, update Contentful pages, and coordinate with writers and designers. Proficiency in HTML, AP style, and AI-assisted tools supports efficient production and compliance.

Qualifications

• Hands on experience with Contentful CMS (Content management system).
• Adobe Workfront experience for workflows and approvals.
• Familiarity with Seismic for content distribution.
• Project management and content operations experience.
• Working knowledge of HTML and web markup.
• Excellent verbal and email communications skills.
• Familiarity with Associated Press style of writing.
• Strong organization, time-management, and communication skills.
• Interpersonal and relationship-building abilities.
• Ability to meet deadlines and stay detail oriented.
• Comfort using AI content tools for drafting and metadata review.

Responsibilities

• Manage content updates in Workfront: review web requests and coordinate content creation.
• Update pages across web platforms in Contentful CMS.
• Edit and create advisor content in Seismic.
• Coordinate image sourcing and resizing with the creative team.
• Send previews to requesters and track approvals.
• Audit content for consistency in tagging and governance processes.
• Conduct content audits and manage content inventory.
• Monitor analytics and recommend content improvements.

Skills

Content management

HTML

Project management

Editorial judgment

Communication

AP style

Brand consistency

Analytics literacy

AI content tools

Adaptability

Tools

Contentful CMS

Adobe Workfront

Seismic

Job description

Guardian Life Insurance Company seeks a Web Content Manager to oversee CMS updates and governance across Guardian's web platforms. You will collaborate with compliance and business stakeholders to ensure consistent brand voice and strong editorial quality.

You will manage content updates in Workfront, update Contentful pages, and coordinate with writers and designers. Proficiency in HTML, AP style, and AI-assisted tools supports efficient production and compliance.