WC Claims Administrative Specialist (Mon-Fri)

ISU Research Park; Des Moines (IA); On-site; USD 32,000 - 40,000; Full time

Job summary

TMC Transportation is seeking a full-time Workers’ Compensation Administrative Assistant in Des Moines, IA to support the Workers’ Compensation department. The role involves entering new claims, processing mail, and preparing documents.

You will also set up medical appointments, manage payments, and coordinate with medical offices and vendors while maintaining HIPAA-compliant practices. Strong MS Office skills and 1–2 years of related experience are preferred.

Qualifications

• High School Diploma and 1–2 years of relevant work experience required.
• HIPPA experience is preferred.
• Experience in workers’ compensation or medical billing preferred but not required.
• Strong knowledge of Microsoft Office products.
• Ability to work in a fast-paced environment and tolerate stress.
• Ability to work independently and as part of a team.
• Excellent written and oral communication skills.

Responsibilities

• Enter new workers’ compensation claims into the system.
• Process mail, filing, faxing, and photocopying tasks.
• Prepare letters, reports, and forms for the department.
• Handle telephone inquiries and relay information to employees.
• Set up medical appointments and follow up with employees.
• Process workers’ compensation pay and medical bills.
• Coordinate with medical billing offices and vendors.
• Assist in coordinating light duty assignments as needed.
• Prepare state EDI reports.
• Support other duties as assigned by the Workers’ Compensation team.

Skills

Communication skills

Teamwork

Attention to detail

Independent work

Problem-solving

Written and oral communication

Education

High School Diploma

Tools

Microsoft Office

Job description

TMC Transportation is seeking a full-time Workers’ Compensation Administrative Assistant in Des Moines, IA to support the Workers’ Compensation department. The role involves entering new claims, processing mail, and preparing documents.

You will also set up medical appointments, manage payments, and coordinate with medical offices and vendors while maintaining HIPAA-compliant practices. Strong MS Office skills and 1–2 years of related experience are preferred.