Workers Comp Admin Assistant

ISU Research Park; Des Moines (IA); On-site; USD 32,000 - 40,000; Full time

Job summary

TMC Transportation is seeking a full-time Workers’ Compensation Administrative Assistant in Des Moines, IA to support the Workers’ Compensation department. The role involves entering new claims, processing mail, and preparing documents.

You will also set up medical appointments, manage payments, and coordinate with medical offices and vendors while maintaining HIPAA-compliant practices. Strong MS Office skills and 1–2 years of related experience are preferred.

Qualifications

• High School Diploma and 1–2 years of relevant work experience required.
• HIPPA experience is preferred.
• Experience in workers’ compensation or medical billing preferred but not required.
• Strong knowledge of Microsoft Office products.
• Ability to work in a fast-paced environment and tolerate stress.
• Ability to work independently and as part of a team.
• Excellent written and oral communication skills.

Responsibilities

• Enter new workers’ compensation claims into the system.
• Process mail, filing, faxing, and photocopying tasks.
• Prepare letters, reports, and forms for the department.
• Handle telephone inquiries and relay information to employees.
• Set up medical appointments and follow up with employees.
• Process workers’ compensation pay and medical bills.
• Coordinate with medical billing offices and vendors.
• Assist in coordinating light duty assignments as needed.
• Prepare state EDI reports.
• Support other duties as assigned by the Workers’ Compensation team.

Skills

Communication skills

Teamwork

Attention to detail

Independent work

Problem-solving

Written and oral communication

Education

High School Diploma

Tools

Microsoft Office

Job description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Transportationhas an immediate full-time opening for a Workers’ Compensation Administrative Assistantworking out of our office inDes Moines, Iowa.

Shift:

Monday-Friday 7:00am-3:30pm

First two to four weeks hours are 8am-4:30pm for training

PRIMARY FUNCTION:

The primary function of a Workers’ Compensation Administrative Assistant is to act as administrative support for the Workers’ Compensation department.

DUTIES AND RESPONSIBILITIES:

• Enter new claims into claims management system
• Process mail by filing, faxing, and/or photocopying
• Prepare, create, and/or send letters, reports, and forms
• Initiate and receive telephone calls to obtain, provide, and relay information to employees
• Set up medical appointments, track, and follow up with employees
• Process workers’ compensation pay, medical bills, and payment
• Communicate with medical billing offices and vendors
• Assist in coordination of light duty assignments for employees
• Prepare state EDI reports
• Other duties as assigned and needed to assist members of the Workers’ Compensation department team members

MINIMUM QUALIFICATIONS/EXPERIENCE:

• High School Diploma and 1-2 years of relevant work experience required
• Experience working with HIPPA protected information preferred
• Experience in workers’ compensation, Federal Motor Carrier Safety Administration medical guidelines, OR medical billing preferred but not required
• Strong knowledge of Microsoft Office products
• Ability to function in a fast-paced environment and tolerate stress
• Must have the ability to work independently and as part of a team
• Ability to plan, organize, be attentive to detail, and have problem-solving skills
• Excellent written and oral communication skills

TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.