Water Technician

Rytech of Hamilton County; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Company parties

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Recession-Proof Industry

Job summary

Rytech of Hamilton County is seeking a Water Mitigation Technician to handle daily mitigation assignments, manage referrals, and communicate with customers and the manager to ensure service quality.

Responsibilities include on-duty availability by phone/email, vehicle upkeep, and daily filing in the MICA app, with on-call rotation and coordination with insurance personnel as needed.

Qualifications

• Excellent communication and customer service skills.
• Willing to travel when needed.
• Ability to listen and follow directions.
• Capable of lifting and moving heavy equipment/contents.
• IICRC certifications (WRT/ASD) are a plus.

Responsibilities

• Be available by phone and email during scheduled on-duty hours.
• Communicate daily with the Operations manager/Assistant OPS Manager.
• Maintaining a company-issued vehicle.
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance.
• Maintain a daily update of all files in the MICA app.
• Be available 24/7 when working on-call rotation.
• Communicate daily with customers/Insurance personnel.

Skills

Communication

Customer service

Willing to travel

Listening & following directions

Physical ability

Education

IICRC WRT/ASD certifications

Tools

iPad features

Job description

Benefits

• Company parties
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.

If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary

A Water Mitigation Technician is responsible for the daily service of mitigation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on-duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager
• Maintaining a company-issued vehicle
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when working on-call rotation
• Communicate daily with customers/Insurance personnel

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience a plus
• Experience working with Insurance claims is a plus
• Excellent communication and customer service skills
• Willing to travel in times of need
• CAT situations
• Helping other Areas
• Must be knowledgeable of Ipad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents
• IICRC Certifications a plus (WRT/ASD)