Water Mitigation Tech

ServiceMaster Clean of Fraser Valley; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Recession-Proof Industry Providing The Opportunity To Give Back

Competitive Compensation and Benefits

Industry Training and Advancement Opportunities

Job summary

A water damage restoration service located in Baton Rouge, LA, is seeking a Water Mitigation Technician. This role involves daily service of mitigation tasks, as well as maintaining communication with customers and managers. Ideal candidates should have restoration experience, excellent communication skills, and the ability to work with insurance claims. This position may require on-call availability and the ability to lift heavy equipment. Competitive compensation and training opportunities are provided.

Qualifications

• Experience in restoration (mitigation, remediation, construction) is a plus.
• Familiarity with insurance claims is beneficial.
• Must be able to respond to emergency situations.

Responsibilities

• Be available by phone and email during scheduled hours.
• Communicate with the Operations Manager.
• Maintain a daily update of all files in the MICA app.
• Be available 24/7 when on call.
• Communicate with customers and insurance personnel.

Skills

Excellent communication skills

Customer service skills

Knowledgeable of iPad features

Ability to follow directions

Ability to lift heavy equipment

Education

IICRC Certification (WRT/ASD)

Job description

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.

If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary

A Water Mitigation Technician is responsible for the daily service of mitigation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on-duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager
• Maintaining a company-issued vehicle
  • Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when working on-call rotation
• Communicate daily with customers/Insurance personnel

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience a plus
• Experience working with Insurance claims is a plus
• Excellent communication and customer service skills
• Willing to travel in times of need
  • CAT situations
  • Helping other Areas
• Must be knowledgeable of Ipad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents
• IICRC Certifications a plus (WRT/ASD)