Water Mitigation Tech

Rytech of Baton Rouge; Baton Rouge (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Compensation

Industry Training

Advancement Opportunities

Job summary

A water damage restoration franchise in Baton Rouge is seeking a Water Mitigation Technician responsible for daily service and customer communication. The role includes maintaining records in the MICA app and being on-call. Candidates should have excellent communication skills and experience in restoration and insurance claims is a plus. Knowledge of iPad features and the ability to lift heavy equipment is essential. Join a company focused on integrity and creating quality results.

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience is a plus.
• Must be knowledgeable of iPad features.
• IICRC certifications such as WRT/ASD are a plus.

Responsibilities

• Be available by phone and email during scheduled on-duty hours.
• Communicate daily with the Operations manager/Assistant OPS Manager.
• Maintain daily updates of all files in the MICA app.

Skills

Excellent communication

Customer service skills

Restoration experience

Insurance claims experience

Ability to lift heavy equipment

Job description

Benefits / Perks

Recession-Proof Industry Providing The Opportunity To Give Back

Competitive Compensation and Benefits

Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.

If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary

A Water Mitigation Technician is responsible for the daily service of mitigation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on-duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager
• Maintaining a company-issued vehicle
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when working on-call rotation
• Communicate daily with customers/Insurance personnel

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience a plus
• Experience working with Insurance claims is a plus
• Excellent communication and customer service skills
• Willing to travel in times of need
• CAT situations
• Helping other Areas
• Must be knowledgeable of iPad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents
• IICRC Certifications a plus (WRT/ASD)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rytech Restoration Corporate.