Mitigation Technician

Rytech of Mid-Hudson; Town of Hyde Park (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Job summary

Rytech of Mid-Hudson is seeking a Mitigation Technician to oversee daily job assignments and manage customer communications. Responsibilities include maintaining communication with managers, ensuring daily updates in the Mitigate app, keeping a company vehicle for service, and being available 24/7 for on-call duties. Candidates with restoration or remediation experience and excellent customer service skills are encouraged to apply, as well as those familiar with insurance claims. Join a reputable leader in the restoration industry.

Qualifications

• Experience in restoration, mitigation, or remediation is a plus.
• Familiarity with insurance claims is beneficial.
• Ability to follow directions effectively.

Responsibilities

• Be available by phone and email during scheduled on-duty hours.
• Communicate daily with the Operations manager.
• Maintain a company-issued vehicle.
• Ensure daily updates in the Mitigate app.
• Be available 24/7 during on-call rotation.

Skills

Excellent communication

Customer service skills

Ability to lift heavy equipment

Knowledge of Ipad features

Job description

Benefits

• Bonus based on performance
• Company car
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the restoration industry. Our principles are based on integrity and accountability. Our company handles water, mold, fire, and reconstruction services.

Job Summary

A Mitigation Technician is responsible for the daily service of job assignments, new referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on‑duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager
• Maintaining a company‑issued vehicle
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance
• Maintain a daily update of all files in the Mitigate app
• Be available 24/7 when working on‑call rotation
• Communicate daily with customers/Insurance personnel

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience a plus
• Experience working with Insurance claims is a plus
• Excellent communication and customer service skills
• Must be knowledgeable of Ipad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents
• IICRC Certifications a plus