Restoration/Mitigation Technician

Rytech of Tallahassee-Capital Region; Tallahassee (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Overtime as necessary

Job summary

Rytech Restoration in Tallahassee, FL is seeking a Restoration/Mitigation Technician to perform daily mitigation and remediation tasks, coordinate with customers and managers, and support on-call rotations. This role requires strong communication, customer service, and the ability to follow safety protocols.

Experience in restoration or insurance claims is a plus; IICRC certs are beneficial. Must be able to lift heavy equipment and travel as needed.

Qualifications

• Excellent communication and customer service skills.
• Willing to travel in times of need.
• Must be able to lift and maneuver heavy equipment/contents.
• IICRC certifications (WRT/ASD) are a plus.

Responsibilities

• Be available by phone and email during scheduled on-duty hours.
• Communicate daily with the Operations Manager
• Maintaining a company-issued vehicle and related equipment
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when on-call rotation
• Communicate daily with customers/Insurance personnel/other team members
• Maintain good time management with handling existing/new assignments
• Be able to listen and follow safety protocols and wear PPE
• Read and understand a mold remediation estimate to start new assignments

Skills

Communication

Customer service

Safety awareness

Time management

Willingness to travel

Education

IICRC WRT/ASD

Tools

IPad proficiency

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities
• Overtime as necessary

Company Overview

Rytech Restoration is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.

If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary

A Restoration/Mitigation technician is responsible for the daily service of mitigation assignments, as well as remediation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on-duty hours
• Communicate daily with the Operations Manager
• Maintaining a company-issued vehicle
  • Fleet Vehicle Handbook, SDS sheet, Equipment, Tools, Consumables, vehicle maintenance
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when working on-call rotation
• Communicate daily with customers/Insurance personnel/other team members
• Maintain good time management with handling existing/new assignments
• Be able to listen and follow safety protocols, as well as wear proper PPE
• Be able to read and understand a mold remediation estimate to start new assignments

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience a plus
• Experience working with Insurance claims is a plus
• Excellent communication and customer service skills
• Willing to travel in times of need
• CAT situations
• Helping other Areas
• Must be knowledgeable of Ipad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents
• IICRC Certifications a plus (WRT/ASD)