Water Technician

IICRC; Indianapolis (IN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Company parties

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Competitive compensation and benefits

Job summary

Rytech Restoration in Indianapolis is seeking a Water Mitigation Technician responsible for daily mitigation tasks, handling new referrals, and communicating with customers and managers to ensure timely service. The role requires availability by phone and email during on-duty hours, a willingness to travel, and the ability to lift heavy equipment.

Industry certifications are a plus. Competitive hourly pay with opportunities for advancement; you will work with a team dedicated to integrity and

Qualifications

• Excellent communication and customer service skills.
• Willing to travel in times of need.
• Experience with insurance claims is a plus.
• IICRC Certifications (WRT/ASD) are a plus.
• Must be able to lift/move heavy equipment and contents.
• Knowledge of iPad features and apps.
• Restoration industry experience is a plus.

Responsibilities

• Answer calls and emails during scheduled hours.
• Communicate daily with Operations manager.
• Maintain a company vehicle and related equipment.
• Keep SDS sheets and fleet vehicle handbook up to date.
• Update files daily in the MICA app.
• Be on-call 24/7 as scheduled.
• Communicate with customers and insurance personnel daily.

Skills

Excellent communication

Customer service

Travel willingness

Ipad proficiency

Listen and follow directions

Heavy equipment handling

Insurance claims experience

Mitigation/Remediation experience

IICRC certifications (WRT/ASD) a plus

Tools

Ipad

Job description

Benefits:

• Company parties
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.

If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary

A
Water Mitigation Technician is responsible for the daily service of mitigation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities

• Be available by phone and email during scheduled on-duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager
• Maintaining a company-issued vehicle
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when working on-call rotation
• Communicate daily with customers/Insurance personnel

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience a plus
• Experience working with Insurance claims is a plus
• Excellent communication and customer service skills
• Willing to travel in times of need
• CAT situations
• Helping other Areas
• Must be knowledgeable of Ipad features
• Must be able to listen and follow directions
• Must be able to lift and maneuver heavy equipment/contents
• IICRC Certifications a plus (WRT/ASD)

Compensation: $17.00 - $22.00 per hour

William "Bubba" Ryan started Rytech in the early 1990s based on over 30 years' worth of experience in the restoration industry. The company was founded on the understanding that there was a better way of doing things, so he made significant changes to the service process and created new technology to help clients. In addition, Mr. Ryan developed a business model that allows for owner-empowered hands-on franchising. The result is Rytech Restoration, a revolutionary and industry-leading water and fire damage and mold remediation service provider that is part of a 60-billion-dollar-plus industry.

We are proud of our ability to respond quickly and efficiently to minimize damage and disruption to our customers' lives. We are revolutionary, and we don't make that statement lightly.
The founding of Rytech incorporates the understanding that the business must benefit the customer and meet their needs first. That concept of better service, technology, processes, and administrative support ensures that we have a highly successful business and franchise model.

At Rytech Restoration, it is our mission, vision, and values that define us. We strive to offer our services with fairness and integrity, always going above and beyond for each and every client, with safety always foremost and foremost in our minds. We strive to create relationships with clients and companies built on trust and mutual respect, treating everyone as we would like to be treated. Our commitment to team building, employee development, and corporate social responsibility ensures that we uphold the highest standards of ethics and excellence in all we do.

We are a diverse team made up of highly experienced professionals from a variety of backgrounds. We're always looking for driven, team-oriented, and enthusiastic candidates who are eager to learn and grow with the company. We want to find individuals who have a passion for helping people, a desire to give back to the community, and teamwork skills that will help make our restoration services a success.

If you're someone who is motivated, trustworthy and loves to help others, Rytech Restoration would like to hear from you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rytech Restoration Corporate.