Water Solutions Customer Care Specialist

Packard Culligan Water; Bozeman (MT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

$0 deductible medical insurance

Career growth opportunities

Competitive base pay, commission, and/

401k with employer match

7 paid holidays and PTO

Monday–Friday 8AM-4:30PM schedule

Job summary

Packard Culligan Water in Bozeman, MT is seeking a Customer Service Representative to join a dynamic team. You will build relationships with customers, explain products, and help schedule deliveries and service.

The ideal candidate communicates clearly, solves problems quickly, and pays close attention to detail. Proficiency with Microsoft Office and data entry help you manage invoices and documentation; a Monday–Friday schedule offers work‑life balance.

Qualifications

• Clear and effective communication, both oral and written.
• Fast and accurate problem solving for customer needs.
• Attention to detail in documentation and orders.
• Willingness to train and become a water treatment expert.
• Proficient with Microsoft Office and data entry workflows.
• Collaborative, friendly team player.

Responsibilities

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments

Skills

Strong communication

Verbal and written

Quick problem solving

Attention to detail

Water treatment training willingness

Data entry and documentation

Tools

Microsoft Office

Job description

Packard Culligan Water in Bozeman, MT is seeking a Customer Service Representative to join a dynamic team. You will build relationships with customers, explain products, and help schedule deliveries and service.

The ideal candidate communicates clearly, solves problems quickly, and pays close attention to detail. Proficiency with Microsoft Office and data entry help you manage invoices and documentation; a Monday–Friday schedule offers work‑life balance.