Customer Service Pro - Water Solutions & Growth

Culligan; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition reimbursement

Scholarship opportunities

Paid time off

Paid holidays

Career advancement through training

Work-life balance

Job summary

Culligan Water Boise is seeking an energetic Customer Service Representative to assist customers via phone, email, and in person, and to coordinate with departments to meet service goals. You will become a water treatment expert through training and help with scheduling deliveries and service appointments.

In this role you will handle billing inquiries, maintain accurate records, and collaborate with other employees and dealerships to exceed customer expectations in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and active listening skills.
• Strong problem-solving and detail orientation.
• Willingness to learn water treatment systems.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Handle customer inquiries by phone, email, or in person.
• Explain products and services and collect payments or invoices.
• Schedule deliveries and service appointments.
• Coordinate with staff and dealerships to meet customer needs.

Skills

Communication

Problem solving

Attention to detail

Water treatment knowledge

Microsoft Office

Data entry

Documentation

Team player

Friendly personality

Education

High school diploma or equivalent

Tools

Microsoft Office

Data entry systems

Job description

Culligan Water Boise is seeking an energetic Customer Service Representative to assist customers via phone, email, and in person, and to coordinate with departments to meet service goals. You will become a water treatment expert through training and help with scheduling deliveries and service appointments.

In this role you will handle billing inquiries, maintain accurate records, and collaborate with other employees and dealerships to exceed customer expectations in a fast-paced environment.