Water Treatment CSR: Customer Support & Solutions

Packard Culligan Water; Boise (ID); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

401k with employer match

Paid time off and holidays

Tuition reimbursement

Job summary

Packard Culligan Water in Boise, Idaho is seeking a Customer Service Representative to support our Boise location. You will interact with customers by phone, email and in person, and help with payments, scheduling deliveries and service appointments.

The ideal candidate will have excellent communication, strong problem-solving skills, and attention to detail, with a desire to become a water treatment expert through training. Proficiency in Microsoft Office and data entry is a plus.

Qualifications

• Strong communication skills across phone, email and in person.
• Problem-solving abilities to assist customers with unique needs.
• Attention to detail for billing, scheduling and records.
• Willingness to learn water treatment products and processes.

Responsibilities

• Answer customer inquiries about products and services.
• Process payments, invoices and collections as needed.
• Schedule deliveries and service appointments with customers and dealers.
• Coordinate with other departments to meet customer expectations.

Skills

Communication

Problem solving

Attention to detail

Water treatment knowledge

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Data entry

Job description

Packard Culligan Water in Boise, Idaho is seeking a Customer Service Representative to support our Boise location. You will interact with customers by phone, email and in person, and help with payments, scheduling deliveries and service appointments.

The ideal candidate will have excellent communication, strong problem-solving skills, and attention to detail, with a desire to become a water treatment expert through training. Proficiency in Microsoft Office and data entry is a plus.