Customer Success Advocate — Water Solutions

Packard Culligan Water; Minnetonka (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Holidays

Paid Time Off

Job summary

Packard Culligan Water in Minnetonka is seeking a customer service representative to connect with customers, explain our water treatment products, and address inquiries. The role supports payments, invoicing, and scheduling deliveries and service visits.

Successful candidates will demonstrate strong communication, detail orientation, and a willingness to learn about water treatment through ongoing training. Benefits include comprehensive coverage and a stable work schedule.

Qualifications

• Strong communication skills, both verbal and written.
• Good problem solving and attention to detail.
• Willingness to train as a water treatment expert.
• Proficiency in Microsoft Office, data entry and documentation.

Responsibilities

• Clearly communicate products and services to customers.
• Address water quality inquiries and concerns.
• Handle payments, invoices, and assist with collections.

Skills

Communication skills

Problem solving

Attention to detail

Willingness to train

Microsoft Office

Data entry

Documentation

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Packard Culligan Water in Minnetonka is seeking a customer service representative to connect with customers, explain our water treatment products, and address inquiries. The role supports payments, invoicing, and scheduling deliveries and service visits.

Successful candidates will demonstrate strong communication, detail orientation, and a willingness to learn about water treatment through ongoing training. Benefits include comprehensive coverage and a stable work schedule.