Boise Water CSR: Fast-Paced Support & Solutions

Packard Culligan Water; Boise (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Dental and Vision

Wellness Program

401K with employer match

Tuition reimbursement and scholarships

Paid time off

Paid holidays

Work-life balance

Job summary

Packard Culligan Water in Boise is seeking a friendly, tech-savvy Customer Service Representative to support our local dealership. You will assist customers by phone, email and in person, explain products and services, and coordinate with teammates to meet customer expectations.

You will manage payments and scheduling deliveries, learn water treatment basics through training, and use multiple software systems to document interactions.

Qualifications

• High school diploma or equivalent required.
• Excellent communication via phone, email and in person.
• Proficiency in Microsoft Office, data entry and documentation.
• Willingness to become a water treatment expert through training.
• Ability to coordinate multiple software systems and administrative tasks.

Responsibilities

• Talk to customers about products and services and resolve questions.
• Address water quality issues or concerns with general knowledge.
• Handle payments, invoices and collections.
• Schedule deliveries and service appointments.

Skills

Communication

Problem solving

Attention to detail

Willingness to learn

MS Office

Data entry

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

Packard Culligan Water in Boise is seeking a friendly, tech-savvy Customer Service Representative to support our local dealership. You will assist customers by phone, email and in person, explain products and services, and coordinate with teammates to meet customer expectations.

You will manage payments and scheduling deliveries, learn water treatment basics through training, and use multiple software systems to document interactions.