Water-Quality Field Service Tech (Remote/Travel)

Hach; United States; Remote; USD 40,000 - 43,000; Full time

Benefits offered by this job

Company car

Cell phone

Corporate credit card

Full benefits from day one

Job summary

Hach, part of Veralto, seeks a Field Service Technician I to deliver on-site and remote support for municipal and industrial water quality instruments. You’ll perform preventive maintenance, calibrations, and repairs at customer sites, ensure high reliability, and document service activities.

Based in the Durham, NC area with remote work options, you’ll travel daily within a two-hour radius and occasionally go longer trips, with company-paid travel, lodging, and meals.

Qualifications

• HS Diploma required; Associates/technical degree preferred, or a combination of education and experience.
• 2+ years of field service experience and/or customer-facing roles preferred.
• Mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair.
• This position requires occasional rental of vehicles or booking of hotel rooms for business travel.

Responsibilities

• Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
• Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
• Work in municipal and industrial settings, including drinking water and wastewater facilities, refineries, chemical plants, and food & beverage facilities.
• Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
• Follow safe work practices according to company policy and complete administrative tasks for service visits.
• Daily travel to customer sites within the territory; company-paid travel, accommodations, and meals for overnight stays.

Skills

Field service experience

Mechanical aptitude

Customer-facing

Valid driver’s license

Education

HS Diploma

Technical degree preferred

Job description

Hach, part of Veralto, seeks a Field Service Technician I to deliver on-site and remote support for municipal and industrial water quality instruments. You’ll perform preventive maintenance, calibrations, and repairs at customer sites, ensure high reliability, and document service activities.

Based in the Durham, NC area with remote work options, you’ll travel daily within a two-hour radius and occasionally go longer trips, with company-paid travel, lodging, and meals.