Remote Field Service Technician I – Water Quality

Hach Company; Virginia; Hybrid; USD 40,000 - 43,000; Full time

Benefits offered by this job

Company car

Company cell phone

401(k) with company matching

PTO 17 days per year

Paid Sick Leave 48 hours

Hach Bonus up to 6%

Job summary

Hach Company is seeking a Field Service Technician I to deliver high-quality service at customer sites in the Charlottesville, VA area. You will perform preventive maintenance, calibrations, and routine repairs on water-quality instruments for municipal and industrial clients.

You will travel daily, often with overnight stays, to support customers across the territory. A HS Diploma is required; an Associate degree is preferred, with 2+ years in field service or customer-facing roles.

Qualifications

• HS Diploma required; Associates/technical degree preferred, or a combination of education and experience.
• 2+ years of field service experience and/or customer-facing roles preferred.
• Mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair.

Responsibilities

• Deliver high-quality customer service and on-site support.
• Perform preventive maintenance, routine repairs, calibration, and verification of instrumentation.
• Travel daily to customer sites within the region and support remote customers.
• Submit accurate service reports affecting billing, inventory, and instrument history.
• Follow safety and company policy in all field activities.

Skills

Field service experience

Customer-facing

Mechanical aptitude

Education

HS Diploma

Associates/technical degree preferred

Job description

Hach Company is seeking a Field Service Technician I to deliver high-quality service at customer sites in the Charlottesville, VA area. You will perform preventive maintenance, calibrations, and routine repairs on water-quality instruments for municipal and industrial clients.

You will travel daily, often with overnight stays, to support customers across the territory. A HS Diploma is required; an Associate degree is preferred, with 2+ years in field service or customer-facing roles.