Remote Field Service Technician - Water Quality Equipment

Hach; Raleigh (NC); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Company car

Medical/dental/vision insurance

401(k) with company match

PTO 17 days/year

Paid sick leave (48 hours)

Job summary

Hach, a Veralto company, is hiring for a field service position based in the Durham, NC area with daily travel to customer sites. The role offers remote elements within its territory and requires handling preventive maintenance, calibration, and on-site support for municipal and industrial water instrumentation.

A valid driver’s license and at least 2 years in field service are needed. Compensation ranges from $29.00 to $31.00 per hour, with incentives and comprehensive benefits beginning on day

Qualifications

• HS Diploma required; Associates/technical degree preferred.
• 2+ years of field service experience and/or customer-facing roles preferred.
• Mechanical aptitude essential; experience with preventive maintenance and diagnostics/repair.
• Valid driver’s license with clean driving record required.

Responsibilities

• Perform preventive maintenance, routine repair, and calibration/verification of instrumentation using standard work.
• Be on-site contact for technical/service-related problems and ensure a positive customer experience.
• Travel daily to customer sites within the territory; travel, accommodations, and meals provided for overnights.
• Submit prompt service reports affecting billing, inventory, and instrument history.

Skills

Field service

Mechanical aptitude

Driver's license

Customer-facing

Education

HS Diploma

Associates/technical degree

Job description

Hach, a Veralto company, is hiring for a field service position based in the Durham, NC area with daily travel to customer sites. The role offers remote elements within its territory and requires handling preventive maintenance, calibration, and on-site support for municipal and industrial water instrumentation.

A valid driver’s license and at least 2 years in field service are needed. Compensation ranges from $29.00 to $31.00 per hour, with incentives and comprehensive benefits beginning on day