Remote Field Service Technician I – Water Quality

Hach; Virginia; Remote; USD 40,000 - 43,000; Full time

Benefits offered by this job

Company car

Company cellphone

Full benefits starting day one

401(k) with company match

PTO and Paid Sick Leave

Bonus potential

Job summary

Hach, a Veralto company, seeks a Field Service Technician I to deliver high-quality customer service, perform maintenance, and calibrate devices at customer sites. The role covers municipal and industrial facilities, with daily travel and a remote work option.

Based in Charlottesville, VA, you will support a diverse customer base and report to the Field Service Manager. We offer a comprehensive benefits package starting on day one, along with a company car, cellphone, and dedicated support

Qualifications

• HS Diploma required; Associates/technical degree preferred, or a combination of education and experience.
• 2+ years of field service experience and/or customer-facing roles preferred.
• Mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair.
• A valid driver’s license, a clean driving record, and ability to rent a car/hotel rooms under applicable state law are required.

Responsibilities

• Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
• Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
• Work in varied municipal and industrial settings, including drinking water & wastewater facilities, refineries, and manufacturing plants.
• Submits prompt, accurate service reports affecting billing, inventory, and instrument history.
• Follow safe work practices according to company policy.
• Daily travel to customer sites with company-paid travel, accommodations, and meals for overnight stays.

Skills

Mechanical aptitude

Customer-facing experience

Willingness to travel

Education

HS Diploma

Associates/technical degree preferred

Job description

Hach, a Veralto company, seeks a Field Service Technician I to deliver high-quality customer service, perform maintenance, and calibrate devices at customer sites. The role covers municipal and industrial facilities, with daily travel and a remote work option.

Based in Charlottesville, VA, you will support a diverse customer base and report to the Field Service Manager. We offer a comprehensive benefits package starting on day one, along with a company car, cellphone, and dedicated support