Water Purification Field Service Technician – Northeast

Veolia; Boston (MA); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical Insurance and Vision Insurance

Dental Insurance

401(k) Plan

Résumé du poste

Veolia Water Tech is seeking a Field Service Technician to join our North American Field Service team in the Boston area. You will install, service, troubleshoot, and calibrate laboratory water purification systems at customer facilities across the Northeast region, delivering timely, high-quality service.

You will work independently while collaborating with Technical Support, Sales, and Customer Service to ensure superior service and timely resolutions.

Qualifications

• Associate's or Bachelor's degree in engineering or related field.
• Minimum of two years field service experience installing, maintaining, and repairing technical equipment.
• Strong mechanical, electrical, and electronic troubleshooting skills.
• Excellent verbal and written communication skills with customers at all levels.
• Willingness to travel extensively within the assigned territory.

Responsabilités

• Install, commission, configure, and validate laboratory water purification systems.
• Perform preventative maintenance, inspections, calibrations, and software updates.
• Diagnose, troubleshoot, and repair mechanical and electrical equipment at customer sites.
• Provide quotes for billable repairs, PMAs, upgrades, and consumables.
• Complete service reports and maintain documentation on time.
• Train customers on system operation and maintenance.
• Respond to emergency service requests promptly and professionally.

Connaissances

Field service

Mechanical aptitude

Electrical aptitude

Customer service

Technical communication

Travel readiness

Formation

Associate or Bachelor in Engineering or related

Outils

Google Workspace

Salesforce

Description du poste

Veolia Water Tech is seeking a Field Service Technician to join our North American Field Service team in the Boston area. You will install, service, troubleshoot, and calibrate laboratory water purification systems at customer facilities across the Northeast region, delivering timely, high-quality service.

You will work independently while collaborating with Technical Support, Sales, and Customer Service to ensure superior service and timely resolutions.