Water Park Operations Leader

EOS Hospitality; Duck Key (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Employee discounts

Job summary

Hawks Cay Resort seeks a Water Park Manager to lead daily operations of the water attractions, pools, and guest areas on site in Marathon, FL. You will recruit, train, coach, and develop a high-performing Water Park team while ensuring safety and guest satisfaction.

Responsibilities include forecasting, budgeting, monitoring key metrics, and collaborating across departments to deliver memorable experiences. Prior experience in resort recreation and a passion for service are essential.

Qualifications

• 3–5 years of progressive management experience in water park, aquatic, recreation, resort, hospitality, or similar operation.
• Supervisory or management experience.
• Strong knowledge of aquatic safety and risk management.
• Strong budgeting, forecasting, financial, and labor-management skills.

Responsibilities

• Lead the daily operations of the water park, pools, slides, water features, cabanas, recreation activities, and guest areas.
• Maintain a safe, clean, welcoming environment for guests and team members.
• Recruit, onboard, train, coach, schedule, and develop the Water Park team.
• Ensure lifeguard coverage, safety certifications, inspections, and emergency procedures.
• Develop and manage annual operating forecasts for attendance, revenue, labor, expenses, and capital needs.
• Monitor revenue, attendance, labor productivity, operating expenses, guest satisfaction, and safety metrics.
• Review performance against budget and forecast; implement corrective actions as needed.
• Identify opportunities to grow revenue through cabanas, rentals, activities, and merchandise.
• Partner with Engineering to maintain attractions and preventive maintenance.

Skills

Water park management

Budgeting & forecasting

Leadership & coaching

Staff development

Guest service excellence

Education

Bachelor's degree in Hospitality/Business

Tools

MS Excel

Budgeting software

Job description

Hawks Cay Resort seeks a Water Park Manager to lead daily operations of the water attractions, pools, and guest areas on site in Marathon, FL. You will recruit, train, coach, and develop a high-performing Water Park team while ensuring safety and guest satisfaction.

Responsibilities include forecasting, budgeting, monitoring key metrics, and collaborating across departments to deliver memorable experiences. Prior experience in resort recreation and a passion for service are essential.