Warranty Program Lead — Vehicle Manufacturing

Master's Transportation, Inc.; Kansas City (MO); Sur place; USD 78 000 - 95 000; Plein temps

Avantages offerts par ce poste

PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Employee discounts

Résumé du poste

Master’s Transportation, Inc. in Kansas City, MO, is seeking a Warranty Program Manager to own and administer the company’s warranty program for Master’s Motors and related services.

This hands-on, individual-contributor role collaborates across departments to design policies, workflows, and recovery processes, and manages claims from receipt to resolution. The position offers growth opportunities with a climate-controlled facility.

Responsabilités

• Receive, review, investigate, and process warranty claims submitted to Master’s Motors.
• Evaluate repair documentation, invoices, photographs, parts information, service records, failure details, and other supporting materials.
• Determine whether claims qualify for coverage under applicable warranty terms, requirements, and limitations.
• Make and document claim approval, partial approval, request-for-information, or denial determinations.
• Request additional documentation or technical information when information is insufficient.
• Clearly communicate claim decisions, documentation requirements, and next steps to stakeholders.

Description du poste

Master’s Transportation, Inc. in Kansas City, MO, is seeking a Warranty Program Manager to own and administer the company’s warranty program for Master’s Motors and related services.

This hands-on, individual-contributor role collaborates across departments to design policies, workflows, and recovery processes, and manages claims from receipt to resolution. The position offers growth opportunities with a climate-controlled facility.