Warranty Parts & Claims Specialist

Mechanical One, LLC; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Mechanical One, LLC in Florida seeks a Warranty Parts Coordinator to manage warranty parts inventory and process claims, coordinating with service departments, suppliers and customers to ensure timely, accurate fulfillment.

You will verify eligibility, authorize repairs and part replacements, maintain detailed records, analyze claim and inventory data for trends, and drive process improvements while delivering excellent customer service.

Qualifications

• High school diploma or equivalent, associate's degree preferred.
• Experience in warranty claims processing or inventory management.
• Strong analytical and problem-solving abilities and attention to detail.
• Excellent organizational, time-management, and communication skills.
• Proficiency with ERP/CRM systems and data entry accuracy.

Responsibilities

• Review and process warranty claims following established procedures.
• Verify warranty eligibility and required documentation.
• Authorize repairs and parts replacements and maintain records.
• Coordinate with service departments and customers on claim status.
• Manage warranty parts inventory levels and supplier relationships.

Skills

Analytical thinking

Problem solving

Organizational skills

Time management

Attention to detail

Communication skills

Interpersonal skills

ERP/CRM proficiency

Education

High school diploma or equivalent

Associate's degree in business or supply chain

Tools

ERP

CRM

Job description

Mechanical One, LLC in Florida seeks a Warranty Parts Coordinator to manage warranty parts inventory and process claims, coordinating with service departments, suppliers and customers to ensure timely, accurate fulfillment.

You will verify eligibility, authorize repairs and part replacements, maintain detailed records, analyze claim and inventory data for trends, and drive process improvements while delivering excellent customer service.