Warranty Specialist - Auto Claims & Compliance

Central Florida Lincoln; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid vacation

Medical

Dental

Vision plans

Health Spending Account

401k

Life insurance

Job summary

Central Florida Lincoln is seeking an Experienced Ford Warranty Administrator to manage warranty claims and ensure accurate processing in a busy dealership environment.

The ideal candidate will have automotive warranty accounting experience, strong attention to detail, and the ability to multi-task effectively while delivering timely, accurate work and maintaining high standards of professionalism.

Qualifications

• Minimum of 2 years of automotive warranty administrative experience.
• High ownership, accountability and integrity.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Knows and understands the manufacturer warranty policies and procedures manual
• Establishes and maintains a productive relationship with warranty representatives
• Reviews every warranty repair order for completion and accuracy
• Determines and enters labor operation codes, failure codes, and other admin data
• Monitors use of special warranty programs for abuse; diagnosis time and straight time
• Reviews all returned and rejected warranty claims and prepares the repair orders for immediate re-submission
• Maintains a record of all claims submitted, returned, rejected, or paid
• Provides weekly reports to the Service Director regarding claim status

Skills

Attention to detail

Multi-tasking

Communication skills

Team player

Integrity

Ownership / accountability

Analytical thinking

Tools

Reynolds and Reynolds

Job description

Central Florida Lincoln is seeking an Experienced Ford Warranty Administrator to manage warranty claims and ensure accurate processing in a busy dealership environment.

The ideal candidate will have automotive warranty accounting experience, strong attention to detail, and the ability to multi-task effectively while delivering timely, accurate work and maintaining high standards of professionalism.