Warranty Claims Architect

MATTER BROTHERS FURNITURE; Fort Myers (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Matter Brothers Furniture is seeking a Warranty Claims Specialist in Fort Myers, FL to manage warranty processing and collaborate with manufacturers and warranty plan representatives. The role focuses on achieving cost-effective, timely resolutions for customers and the company.

With limited supervision, you will document and administer warranty claims, maintain data quality, and coordinate with dealers and suppliers to order parts or full replacements, ensuring accurate claims data and timely

Qualifications

• Strong interpersonal/organization skills and ability to communicate effectively using the English language.
• Self-motivated and able to prioritize tasks in a dynamic environment.
• Experience with warranty processing or claims management is a plus.

Responsibilities

• Process warranty claims from start to finish; seek mutually beneficial resolutions for Matter Brothers and customers.
• Coordinate with manufacturers and warranty plan representatives to order parts or replacements.
• Enter data into claims systems to ensure proper credit to Matter Brothers.
• Track warranty claims using databases or spreadsheets and maintain data quality.

Skills

Interpersonal skills

Organization

Communication (English)

Data entry

Vendor coordination

Tools

Dossier

MS Excel

Job description

Matter Brothers Furniture is seeking a Warranty Claims Specialist in Fort Myers, FL to manage warranty processing and collaborate with manufacturers and warranty plan representatives. The role focuses on achieving cost-effective, timely resolutions for customers and the company.

With limited supervision, you will document and administer warranty claims, maintain data quality, and coordinate with dealers and suppliers to order parts or full replacements, ensuring accurate claims data and timely