Warranty & Dealer Communications Coordinator

FastTek Global; Warren (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical & Dental

Vision

PTO

LTD

Life Insurance

401(k) matching

Job summary

FastTek Global in Michigan is seeking a detail-oriented Warranty Compliance Assistant to support the Warranty Legislation Lead. You will coordinate dealer post-verification activities, communicate via email, and maintain accurate records of dealer requests.

This role requires strong written communication, excellent organization, and the ability to multitask across multiple trackers. You will escalate issues, prepare status updates, and collaborate with internal teams to move post-verification

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Ability to manage multiple requests, deadlines, and follow-up activities.
• Comfortable communicating professionally with external contacts, including dealership personnel.
• Experience using MS Office (Outlook, Excel, Teams) or comparable tools.
• Ability to work independently and prioritize daily activities.
• Ability to maintain accurate records and handle business information discreetly.

Responsibilities

• Send clear, professional email communications to dealers regarding post-verification requests and required follow-up actions.
• Track dealer requests, post-verification requests, response status, due dates, and outstanding items using established tracking tools.
• Monitor incoming dealer responses and identify requests that require additional information or follow-up.
• Follow up with dealers when responses are incomplete or overdue.
• Maintain accurate and up-to-date documentation for each request and verification activity.
• Escalate unresolved dealer issues and potential compliance risks to the Warranty Legislation Lead.
• Prepare routine status updates summarizing open requests and overdue items for stakeholders.

Skills

Communication

Attention to detail

Multitasking

External communications

MS Office

Independent work

Record keeping

Education

Associate degree

Tools

MS Office

SharePoint

Power BI

PowerApps

Job description

FastTek Global in Michigan is seeking a detail-oriented Warranty Compliance Assistant to support the Warranty Legislation Lead. You will coordinate dealer post-verification activities, communicate via email, and maintain accurate records of dealer requests.

This role requires strong written communication, excellent organization, and the ability to multitask across multiple trackers. You will escalate issues, prepare status updates, and collaborate with internal teams to move post-verification