Dealership Warranty Operations Coordinator

Infotree Global Solutions; Warren (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Infotree Global Solutions is seeking an Office Coordinator to support warranty operations and coordinate communications with dealership teams. The role requires strong organization, attention to detail, and the ability to manage multiple priorities.

You will handle dealer requests, track items and deadlines, maintain records, and prepare status updates. Proficiency with Outlook, Excel and Teams is required, and Automotive/warranty experience is a plus.

Qualifications

• Associate degree in Management/Finance required.
• 2–4 years of relevant experience.
• Strong written and verbal communication.
• Excellent organization and attention to detail.
• Proficiency with Outlook, Excel and Teams.

Responsibilities

• Manage dealer requests, responses and follow-ups.
• Track open items, deadlines and completed activities.
• Communicate professionally with external contacts via email.
• Maintain accurate records and documentation.
• Prepare status updates and identify overdue items.
• Coordinate with internal teams to resolve questions.
• Escalate unresolved issues when needed.
• Monitor shared mailboxes and support daily workflow.
• Automotive/warranty experience is a plus.

Skills

Organized

Detail-oriented

Strong written and verbal communicate

Ability to manage multiple priorities

Education

Associate Degree in Management/Finance

Tools

Outlook

Excel

Teams

Job description

Infotree Global Solutions is seeking an Office Coordinator to support warranty operations and coordinate communications with dealership teams. The role requires strong organization, attention to detail, and the ability to manage multiple priorities.

You will handle dealer requests, track items and deadlines, maintain records, and prepare status updates. Proficiency with Outlook, Excel and Teams is required, and Automotive/warranty experience is a plus.