Warranty & Customer Service Specialist

Champion Home Builders, Inc.; Indiana; On-site; USD 19,000 - 28,000; Full time

Job summary

Champion Home Builders, Inc. in the United States seeks a Service Clerk to support customer service operations. You will interview customers, gather information, and enter data into our computer system to help service workflows.

This role requires a high school diploma or GED and offers opportunities to interact with homeowners and retailers, manage warranty-related tasks, and process orders. The work environment emphasizes accuracy and teamwork.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience in customer service is a plus.

Responsibilities

• Greet customers and assist with inquiries.
• Answer incoming calls and emails; route requests.
• Interface with homeowners and retailers to resolve warranty issues.
• Prepare service orders and parts orders for contractors.
• Maintain records and file documents.
• Read blueprints and assist in documentation.

Skills

Customer service

Phone and email communication

Interpersonal skills

Education

High school diploma or GED

Job description

Champion Home Builders, Inc. in the United States seeks a Service Clerk to support customer service operations. You will interview customers, gather information, and enter data into our computer system to help service workflows.

This role requires a high school diploma or GED and offers opportunities to interact with homeowners and retailers, manage warranty-related tasks, and process orders. The work environment emphasizes accuracy and teamwork.