Service Technician - Field Service Tech

Champion Home Builders Inc.; Texas; On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

401k Plan with Company Match

Paid Vacation

Paid Holidays

Medical

Rx

Dental, Vision, and Life Insurance

Job summary

Champion Home Builders Inc. is seeking a dedicated Home Service Technician to execute warranty work on sold manufactured homes. You will repair common issues and ensure customers are satisfied with the service experience.

Responsibilities include scheduling, parts handling, tool maintenance, and multi-trade repair skills in carpentry, roofing, plumbing, electrical, and finish work. Equal opportunity employer; non-exempt status.

Qualifications

• Must troubleshoot, reason and solve problems on site.
• Excellent written and verbal communication skills.
• Comfort with basic computer tasks and safety policies.

Responsibilities

• Manage work schedule by setting appointments with customers.
• Pickup parts from factory as needed and verify with orders.
• Install new parts or repair issues per work order.
• Maintain logbook per Department of Transportation guidelines.
• Keep company vehicle clean, stocked and serviced.
• Complete work orders and return to factory by mail or delivery.
• Demonstrate carpentry and repair skills across various trades.

Skills

Troubleshooting

Communication

Computer literacy

Safety policies

Education

High school diploma / GED

Tools

Microsoft Word

Outlook

Excel

Job description

Burleson, TX, USA | Hourly | per week | Full Time

Caring for Customers in the field takes a very Special Specialist!!!! Are you the person with years of experience with the warranty and service repair of Manufactured housing and want to help both Clients and Service teams happy to have us!

Good Life Begins With A Good Company.

WHAT DO WE OFFER?

• 401k Plan with Company Match
• Paid Vacation
• Paid Holidays
• Medical
• Rx
• Dental, Vision, and Life Insurance.

WHO IS CHAMPION HOME BUILDERS, INC.?

For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.

FLSA Status: Non-exempt

Summary:

Execute warranty work on sold homes per the service work order by performing the essential duties below. The Home Service Technician is key to a successful customer service experience. The main responsibility of this position is to repair common service issues associated with a new manufactured home. To be successful, a Service Technician must possess many different "handyman/woman" skills. A major objective of this position is to ensure customers are happy & stay happy with their new home.

Essential Duties and Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per Department of Transportation.
• Maintain company vehicle, which includes keeping vehicle clean, stocked and serviced regularly.
• Complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.
• Possess carpentry skills in the following areas:
• Trim work
• Roofing
• Window replacement
• Door realignment
• Drywall repairs
• Siding
• Flooring
• Plumbing
• Electrical
• Proficient home repair skills
• Repair/replace toilets, water heaters, light fixtures, door/cabinet hardware.
• Maintain company tools and materials. Inform management of any issues.
• Represent Champion Home Builders with a friendly attitude and professional appearance.
• Demonstrate strong customer relation skills.

Qualifications

• Ability to troubleshoot, reason and solve problems
• Excellent communication, both written and verbal. Understand and execute instructions
• Computer literate (Microsoft Word, Outlook, Excel)
• Understand and comply with work safety policies and procedures
• Must provide valid driver's license and hold clean driving record
• Background and drug screen required.

Education and/or Experience

High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Champion Home Builders is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ge