Warranty Coordinator for Homeowners & Builders

Heritage Flooring; Boynton Beach (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Artisan Design Group (ADG), a Lowe’s company, seeks a Warranty Coordinator to schedule and coordinate repair services with homeowners and to act as the primary contact for warranty issues. The role manages warranty tickets and collaborates with service technicians, builders, and homeowners to ensure timely, high-quality resolutions.

This office-based position emphasizes customer service, organization, and effective communication to uphold the company’s strong reputation within a residential

Qualifications

• High school diploma or GED or 6 months to 3 years related experience.
• Proficiency in Microsoft Office Suite.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational and time-management skills.
• Ability to work in a team environment.

Responsibilities

• Schedules and coordinates repair services with homeowners.
• Serves as the primary point of contact for warranty-related issues.
• Manages warranty tickets and their statuses.
• Utilizes subcontractors effectively for services.
• Maintains relationships with builder clients and homeowners.
• Regular and reliable attendance.

Skills

Customer service

Communication

Organization

Time management

Teamwork

Education

High school diploma or GED

Legal work authorization

Related experience (6 months–3 years)

Tools

Microsoft Office Suite

Job description

Artisan Design Group (ADG), a Lowe’s company, seeks a Warranty Coordinator to schedule and coordinate repair services with homeowners and to act as the primary contact for warranty issues. The role manages warranty tickets and collaborates with service technicians, builders, and homeowners to ensure timely, high-quality resolutions.

This office-based position emphasizes customer service, organization, and effective communication to uphold the company’s strong reputation within a residential