Flooring Accounts Specialist

Heritage Carpet & Tile LLC; Boynton Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance (Medical,Prescription

Dental, and Vision)

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Artisan Design Group (ADG), a Lowe's company, is seeking an Account Coordinator to support flooring-related accounts and coordinate with sales, logistics, and warranty teams. The role focuses on client relationships, product information, and timely order processing within a professional office setting.

The candidate will manage account details, assist with product selections, pricing, and scheduling while ensuring accurate documentation and responsive service. Team collaboration is essential.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Understanding of flooring products, installation processes, and industry standards preferred.
• Proficiency in using computer software and other relevant tools for coordinating accounts.
• Ability to work in a team environment.

Responsibilities

• Build and maintain relationships with clients.
• Assist clients with product selection, pricing, and availability information.
• Prepare job files and orders and manage schedules.
• Coordinate with sales, logistics, and warranty teams for order processing and delivery.
• Manage and update client accounts including contact information and order history.
• Provide accurate information on product specifications, installation guidelines, and warranty details.
• Prepare proposals, contracts, and other relevant documentation.
• Resolve customer issues or concerns professionally and timely.
• Maintain regular and reliable attendance.

Skills

Communication skills

Attention to detail

Teamwork

Customer service

Tools

CRM software

Computer software

Job description

Artisan Design Group (ADG), a Lowe's company, is seeking an Account Coordinator to support flooring-related accounts and coordinate with sales, logistics, and warranty teams. The role focuses on client relationships, product information, and timely order processing within a professional office setting.

The candidate will manage account details, assist with product selections, pricing, and scheduling while ensuring accurate documentation and responsive service. Team collaboration is essential.