Warranty Claims Coordinator - Entry Level

Total Media Solutions; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Total Media Solutions is looking for a Warranty Clerk to manage warranty claims, ensure customer satisfaction, and train staff on warranty procedures. This full-time entry-level position requires strong communication skills and the ability to maintain professional standards. The role is vital for the smooth operation of warranty processes, serving as the point of contact between customers, dealerships, and manufacturers.

Qualifications

• Ability to read and comprehend instructions.
• Maintain a professional appearance.
• Excellent communication skills.

Responsibilities

• Manage the warranty claims process from initial contact to resolution.
• Train dealership staff on warranty procedures.
• Serve as a liaison between the dealership and manufacturer regarding warranty issues.

Skills

Communication skills

Customer satisfaction

Management of warranty claims

Job description

Total Media Solutions is looking for a Warranty Clerk to manage warranty claims, ensure customer satisfaction, and train staff on warranty procedures. This full-time entry-level position requires strong communication skills and the ability to maintain professional standards. The role is vital for the smooth operation of warranty processes, serving as the point of contact between customers, dealerships, and manufacturers.