Warranty Claims Lead & Process Optimizer

Kawasaki Motors Corp., U.S.A.; Lake Forest (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic team at an established industry player where you will play a crucial role in managing warranty claims. This position involves approving and processing claims, training dealers, and enhancing your technical knowledge of products. You will be responsible for ensuring timely resolution of claims while documenting all necessary information accurately. If you possess strong communication skills, attention to detail, and a passion for providing excellent support, this opportunity is perfect for you. Contribute to a collaborative environment and make a significant impact on the warranty process.

Qualifications

• High school diploma required; Bachelor's preferred with 5 years in warranty claims.
• Excellent communication and organizational skills are essential.

Responsibilities

• Approve, amend, or deny warranty claims following established guidelines.
• Train dealers on warranty claim filing procedures via various communication methods.

Skills

Oral Communication

Written Communication

Detail Orientation

Time Management

Team Collaboration

Education

High School Diploma or GED

Bachelor's Degree (BA/BS)

Tools

Cognos BI

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Job description

Join a dynamic team at an established industry player where you will play a crucial role in managing warranty claims. This position involves approving and processing claims, training dealers, and enhancing your technical knowledge of products. You will be responsible for ensuring timely resolution of claims while documenting all necessary information accurately. If you possess strong communication skills, attention to detail, and a passion for providing excellent support, this opportunity is perfect for you. Contribute to a collaborative environment and make a significant impact on the warranty process.