Warranty Claims & Analysis Specialist

Coastal CAT; Fort Lauderdale (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Stowers Machinery Corporation seeks a Warranty Analyst/Writer to manage warranty functions for machines and parts, including claims, reports, discounts, and EPP enrollment. The role requires independent work, strong attention to detail, and effective communication with service teams.

The position emphasizes analyzing hardship status, documentation accuracy, and adherence to warranty guidelines, with standard office hours in a local Fort Lauderdale environment.

Qualifications

• Must understand warranty guidelines and processes.
• Ability to analyze reports and identify machines in hardship status.
• Review work orders for compliance with warranty timeframes.

Responsibilities

• Prepare and submit warranty claims, reports, and discounts accurately.
• Enroll all EPP coverage for Caterpillar and non-Caterpillar machines.
• Review and monitor claim statuses, notifying supervisors of issues.
• Run regular reports to identify machines in hardship status and advise supervisors.
• Inspect work orders to ensure compliance with warranty guidelines and coverage periods.

Skills

Warranty processes

Analytical thinking

Documentation

MS Office

Education

High school diploma

Associate degree or technical certification

Tools

Warranty management software

Reporting tools

Job description

Stowers Machinery Corporation seeks a Warranty Analyst/Writer to manage warranty functions for machines and parts, including claims, reports, discounts, and EPP enrollment. The role requires independent work, strong attention to detail, and effective communication with service teams.

The position emphasizes analyzing hardship status, documentation accuracy, and adherence to warranty guidelines, with standard office hours in a local Fort Lauderdale environment.