Warranty Claims Specialist | Growth, Training & Benefits

Company Wrench Ltd.; Ohio; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Paid Birthday Holiday

Short/Long Term Disability

Growth opportunities

Paid Training

Monthly Profit Sharing Bonus

ESOP Plan

Family owned and operated

Long term job security

Health and wellness program

Discounts on products and services

Tool Reimbursement Program

Annual $150 voucher towards Work Boots

Company provided service vehicle, fuel

Job summary

Company Wrench Ltd. is seeking a dedicated Warranty Administrator to process warranty claims and manage related duties in our Ohio office.

You will file claims, track warranty dates in PFW, handle return claims, enter credits, and support other duties as needed. The ideal candidate has a High School Diploma with HR or office admin experience, strong organizational and communication skills, and comfort with standard office equipment.

Qualifications

• High School Diploma with HR or office administration experience.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Willingness to learn new skills and adapt to processes.
• Patience and customer-service orientation.
• Proficiency with standard office software and systems.

Responsibilities

• Filing warranty claims.
• Managing warranty dates in PFW system.
• Handling return claims and RGA parts returns.
• Entering credits and write-offs.
• Other duties as assigned in a clerical office setting.

Skills

Organizational skills

Desire to help others

Desire to learn new skills

Communication skills

Patience

Computer and systems knowledge

Education

High School Diploma with HR/office admin experience

Job description

Company Wrench Ltd. is seeking a dedicated Warranty Administrator to process warranty claims and manage related duties in our Ohio office.

You will file claims, track warranty dates in PFW, handle return claims, enter credits, and support other duties as needed. The ideal candidate has a High School Diploma with HR or office admin experience, strong organizational and communication skills, and comfort with standard office equipment.