Warranty Cancellations Specialist - Auto Dept

Charlie Clark Auto Group; Harlingen (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group is seeking a qualified Warranty Cancellations Clerk to join our team. The role focuses on processing and managing cancellation of extended vehicle warranties, insurance products, and service contracts within our accounting department.

Responsibilities include handling new contracts, posting cancellations, ensuring documents are collected, processing refund checks, and maintaining reconciliation schedules.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Prior automotive dealership experience a plus
• Must be detailed oriented and possess good organizational skills and the ability to work to deadlines
• Competent with computers, spreadsheets, and a calculator; willing to learn onsite system

Responsibilities

• Process new business contracts for extended warranty and insurance products
• Process and post cancellations per lienholder requests, customer requests and cancellations per statements
• Ensuring that all required documents are collected for the cancellation process
• Process refund checks for cancellations to customers or lienholders
• Maintain the schedules and work the reconciling items on the extended warranty/insurance reconciliations
• Other duties that may be assigned

Skills

Attention to detail

Communication skills

Active listener

Critical thinking

Time management

Education

High school diploma or GED

Automotive dealership experience a plus

Willing to learn onsite system

Job description

Charlie Clark Auto Group is seeking a qualified Warranty Cancellations Clerk to join our team. The role focuses on processing and managing cancellation of extended vehicle warranties, insurance products, and service contracts within our accounting department.

Responsibilities include handling new contracts, posting cancellations, ensuring documents are collected, processing refund checks, and maintaining reconciliation schedules.